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dd8f7ac3
Community Member

I can not complete my profile.

Despite completing the necessary components to bring my profile to 100% completeness, Upwork is showing that I am only 40% complete. My profile still shows up with the information I had added, but it seems like Upwork isn't registering it. What can I do to remedy this?

5 REPLIES 5
42284b9c
Community Member

here are some steps you can take:

  1. Review Profile Sections
  2. save changes
  3. clear browser cache
  4. go to profile status 
  5. There you check for notifications 
  6. Contact the team upwork
iamsnehareddy
Community Member

Hey Imam,

 

It sounds frustrating to be stuck at 40% even after you've added all the necessary information. Here are a few steps you can take to troubleshoot and hopefully resolve this issue:

 

1. Check the Profile Completion Criteria: Make sure you've filled out every required section, such as:
- Profile photo
- Professional overview
- Title
- Work history
- Education
- Skills
- Certifications
- Portfolio (if applicable)

2. Review Profile Details: Sometimes, there are small details that might be missing or not meeting Upwork’s guidelines. Double-check each section for completeness and accuracy.

3. Browser Cache and Cookies: Clear your browser's cache and cookies. Sometimes, old data can cause display issues. Alternatively, try accessing Upwork from a different browser or device.

4. Update Regularly: Try making small updates to different sections to see if the completion percentage changes. Sometimes, the system might just need a nudge to update correctly.

5. Upwork Support: If none of the above steps work, it might be a glitch. Contact Upwork Support for assistance. They can provide specific guidance and check if there’s an issue on their end

 

Hope this helps!

 

Best,
Sneha

RonnaP
Moderator
Moderator

Hi Imam, 

Welcome to Upwork! We’re here to help you navigate the world of online work. To make your profile 100% complete, you can add more items in your profile; such as Employment history, Certifications, etc. This will help you as well to effectively showcase your skills and expertise to potential clients in Upwork. This helpful article has more information to guide you through to make it 100% complete. 

Additionally, below there are a few
Upwork Academy courses to help you get started:
 
~Ronna
db1ffc54
Community Member

hi,

 

i cannot add employment history in my upwork profile.

Hi Jayverly,

 

I can see that you've already added some employment history items to your profile. Are you trying to add more? If so, could you please try clearing your browser cache and cookies or using a different browser? If the issue persists, could you please share the following information so we can forward it to our team to investigate further?

 

  • Browser/s used
  • Browser version
  • Machine’s OS
  • Machine’s OS version
  • Additional details that may help us/the team investigate your concern better
~ Luiggi
Upwork
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