Mar 28, 2018 10:39:15 AM by Linda R
I cannot submit my photo. I have tried 4 clear, face photos as required, but none are being accepted.
Mar 28, 2018 02:07:31 PM by Nina K
Hi Linda,
Please check if the image you're trying to upload is in .jpg, .jpeg, .gif, .png format and at least 250px by 250px. Also, make sure that it's a clear photo of yourself, not a long shot and your face is clearly visible. If it meets those requirements and you still can't upload it then please try clearing your cache and cookies and using a different browser to check if the problem persists.