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lindarush
Community Member

I can not submit my photo

I cannot submit my photo. I have tried 4 clear, face photos as required, but none are being accepted.

1 REPLY 1
nkocendova
Community Member

Hi Linda,

Please check if the image you're trying to upload is in .jpg, .jpeg, .gif, .png format and at least 250px by 250px. Also, make sure that it's a clear photo of yourself, not a long shot and your face is clearly visible. If it meets those requirements and you still can't upload it then please try clearing your cache and cookies and using a different browser to check if the problem persists.

~Nina
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