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I can not submit the proposal.

Active Member
Rahul S Member Since: Apr 16, 2018
21 of 184

Same here! My profile was approved and I was able to apply for work before. Now I am unable to apply and I'm asked to visit the page in help where they explain about why the profile may get rejected.

Valeria K Moderator Member Since: Mar 6, 2014
22 of 184

James and Rahul,


Sorry about the inconvenience. It appears we have an issue with some new profiles being fully accepted to the marketplace. We'll have the team update you directly via tickets with more information.

~ Valeria
Active Member
David Member Since: Jun 27, 2018
23 of 184

Hey Mary I am having the same issue with applying for proposals

Community Guru
Ryan C Member Since: Feb 3, 2017
24 of 184

Hello David, 


I just checked your account and I can see that our team representative reached out to you regarding your account. Please check your email inbox or check it directly here for more information. 


Thank you.

Active Member
Jade B Member Since: Jun 18, 2018
25 of 184

I have received two emails confirming that my account application has been approved and I am ready to submit proposals. However, I can only submit proposals on the mobile app and the site still gives me the error stating that I cannot submit at this time. It has been over 24 hours and I have not received any other emails. A friend of mine tried to search for me and said she couldn't find me so it must not be live yet even though I received an email specifically stating 'Your profile is now live!'. Please help. 

Active Member
Achil P Member Since: Jun 24, 2018
26 of 184



I can't submit a proposal from my web browser. It says : You cannot submit proposals on Upwork at this time. Please check your email or our help page for more information.


But I can submit from my smartphone. How can it be fixed so I can submit from my web browser too? (I'm using Chrome and Safari and both have the same message)


Thank you.

Active Member
Amber A Member Since: Dec 8, 2017
27 of 184



I am unable to submit proposals today, although I could easily submit proposals till yesterday. I have sufficient Connects left. I am using my real name also. I am getting the following message:

"You cannot submit proposals on Upwork at this time. Please check your email or our help center for more information."


I haven't received any email regarding this. Kindly help me out as I would really like to get started on Upwork and be a regular worker.

Thank you

Ace Contributor
Md Solayman K Member Since: May 14, 2018
28 of 184

Hi Amber,


I am sorry you are having troubles submitting proposals for jobs. It seems to be an individual issue. Please contact Customer Support so they can assist you with your personal profile.


For guidelines about contacting Customer Support, Click Here




Joanne Marie P Moderator Member Since: Nov 26, 2017
29 of 184

Hi Amber,


I apologize for the trouble. I checked and I can confirm that your account is active. Please log in and check again. Thank you!

Active Member
Mustafa E Member Since: Jun 7, 2018
30 of 184


Hi everyone I'm just on up work i have been approved but in trying to send my proposal ut there is this message on top of my page that

You cannot submit proposals on Upwork at this time. Please check your email or our help page for more information.

how can I solve this issue?

thanks for help