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» Forums » New to Upwork » Re: I can't connect to my Upwork profile.
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mrinal-sortey
Community Member

I can't connect to my Upwork profile.

Its saying "We are unable to authorize your card. Please add another billing method or contact your issuing bank"
1 REPLY 1
BojanS
Community Manager
Community Manager

Hi Mrinal,

 

I checked this for you and was not able to replicate the issue you're experiencing. Could you please clear your cache and cookies or log in with another browser to check if you`re still experiencing the same issue? Please use this link to see the options available to you and add one of those. 

 

Let us know if the issue persists.

 

Thank you.

~ Bojan
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