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I can't download pdf files from Job offer.

Community Guru
Elba A Member Since: Feb 28, 2017
1 of 5

Hi all, I recently got a job offer, but before I accept it I have to check the files attached in order to know the work volume vs the deadline, etc. But I can not download any of the files.

 

Can somebody help me?, The client is payment verified, is an hourly job, and has already 6 good reviews and 1 hourly job in progress.

 

Thanks in advance

Community Guru
Virginia F Member Since: Feb 15, 2016
2 of 5

Are you getting an error message? If so, what does it state?

 

You can ask them to upload it to Dropbox and download it from there - or give them an alternate email address to send it to.

Community Guru
Elba A Member Since: Feb 28, 2017
3 of 5

Thanks, this is the error message I got:

 

It is not safe to download this file. If you really want to access this file please contact Customer Support.

 

I contacted the client, but he's already disconnected, different times zones. Hoping not to waste time if I can or can not deliver on time.

Community Guru
Virginia F Member Since: Feb 15, 2016
BEST ANSWER
4 of 5

When you get that kind of message, you should heed the advice and contact CS. It sounds like it may have contained a virus.

 

Count yourself lucky and forget about this "client".

Community Guru
Elba A Member Since: Feb 28, 2017
5 of 5

Thanks Virginia, will do, better safe than sorry.

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