Mar 2, 2019 10:06:09 AM by Cray H
Hi Yulieth,
I have updated the country to Curacao, you may now add Willemstad as you city.
Mar 2, 2019 06:05:42 AM by Robin H
Hello,
Try clearing your browser cache and try again, also confirm your Country and City spelling carefully...
I hope this helps!
All the best!
Mar 2, 2019 07:03:58 AM by Yulieth S
Mar 2, 2019 07:13:24 AM by Petra R
Yulieth S wrote:
Btw. The country in the list is Netherland Antilles but there is not city
list.
If you have originally entered the wrong country, this is now "locked" and you'll have to get Support to change the country to Curacao for you. No amount of clearing cache will help (that is most of the time completely useless advice anyway, as clearing cache does not fix anything a simple hard refresh can't fix...It is like shooting canons at flies)
I'll flag your post so a moderator can get it sorted for you.
Mar 2, 2019 07:15:58 AM by Yulieth S
Mar 2, 2019 10:06:09 AM by Cray H
Hi Yulieth,
I have updated the country to Curacao, you may now add Willemstad as you city.
Nov 14, 2019 10:28:44 AM Edited Nov 14, 2019 10:43:47 AM by Bojan S
I am from Trinidad, and I can't fill in Port of Spain as my city. The drop down list does not appear.
**Edited for community guidelines**
Nov 14, 2019 11:02:13 AM by Bojan S
Hi Dan,
Could you please clear your cache and cookies or log in with another browser to check if you`re still experiencing the same issue?
Let us know if the issue persists.
Thank you.
Nov 14, 2019 11:09:29 AM by Dan F
Nov 14, 2019 11:54:09 AM by Bojan S
Hi Dan,
We'll have one of our agents reach out to you directly to assist you with your concern.
Thank you for your patience.
May 20, 2020 02:03:49 PM by Fayola V
I am from Trinidad and also expreiencing the same issue and I can't complete my profile. Any assistance would be appreciated. Thank you.
May 20, 2020 02:36:55 PM by Fayola V
I am trying to complete my profile and Its not letting me add my city. It keeps saying error. I am from Trinidad. Thanks in advance.
Sep 23, 2020 08:12:07 AM by Danique G
Hi Guys,
Im having issues with filling in the City. I live in Curacao and the City is Willemstad, but it doesnt appear as a dropdown. HELP!
Thanks
Sep 23, 2020 09:21:06 AM by Andrea G
Hi Danique,
I checked and it looks like you were able to open a support ticket with our team. Please feel free to update your ticket with more information, our team will review and update you directly on your ticket as soon as possible.
Thanks!
Sep 25, 2020 06:57:06 AM by Gianique C
Hi, I am also unable to add my country & city (country: Curacao, city: Willemstad). Could you please help me out with this? Thank you!
Sep 25, 2020 08:13:38 AM by Andrea G
Hi Gianique,
Someone from our team will reach out to you via support ticket in order to assist you further.
Thanks!
May 10, 2020 10:39:59 AM by Victoria P
Hi,
I can't fill in my city.
Country is Ukraine and City is Mariupol', but not appear in drop down.
Please let me know
Thanks
May 10, 2020 03:08:48 PM by Joanne P
Hi Victoria,
One of our team members will reach out and assist you directly via a support ticket. Thank you!
Apr 7, 2021 05:43:45 PM by Davila D
Hi I am also from Curacao and I'm having the same problem. I keep trying to fill in Willemstad but it says that I need to choose my city from a list, however there is no list at all. Not when I type the first letter, or half of the city, or when I erase. Not when i refresh or empty cache either.
Apr 7, 2021 07:44:17 PM by Joanne P
Hi Davila,
I can see that our team already assisted you with your concern. If you need further assistance, please feel free to update the ticket, and our team will be happy to assist you further.