Aug 23, 2020 01:02:19 PM by Jason H
Someone used my cell phone number on their Upwork account. Now I have that cell phone number and Upwork won't let me use it.
How to I contact Upwork about this? Don't tell me to use the help section as it is completely useless. There isn't even an e-mail address there.
Thanks.
J
Aug 23, 2020 03:50:18 PM by Luiggi R
Hi Jason,
I'm sorry to hear you're experiencing this issue. We'll have one of our agents reach out to you via a support ticket to further assist you.
Thank you.
Mar 25, 2021 04:32:24 AM by Jacquelyn A
I'm experiencing the same issue that someone else is using my phone number. Can you have your support reach out so I can complete my profile?
Thanks!
Mar 25, 2021 04:45:47 AM by Goran V
Hi Jacquelyn,
One of our team members will reach out to you via ticket as soon as possible and assist you further with your account. Thank you.
Dec 26, 2022 05:47:57 PM by Arjay M
Hi Jermaine,
Firstly, welcome to Upwork! I'm sorry to hear that you're having difficulties setting up your profile. I shared your report with our team and one of our agents will reach out to you using a support ticket to assist you further. You can access your support tickets and coordinate with the team here.