I can't log in to my account

[ab6b40fa]

I can't login to my account. When i try to login it shows that my username is incorrect. What should i do??

[g_vasilevski]

Hi Tanzina,

Just to confirm, did you try to log in with your email address and your password? If yes, are receiving any errors on your end? Thank you.

[ab6b40fa]

Yes, i try to login with my email address but it shows that username is
incorrect. So, i create a new account but i want my old account.

[g_vasilevski]

Hi Tanzina,

One of our team members will reach out to you via ticket as soon as possible and will assist you further with your original account. Thank you.