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I can't receive text verification code

Active Member
Cristal R Member Since: Dec 20, 2017
1 of 62

I am creating my profile but I do not have text SMS. Is there a way to verify my phone number through a call?

 
Moderator
Valeria K Moderator Member Since: Mar 6, 2014
2 of 62

Hi Cristal,

 

I'll share your concern with the team and they will reach out to you to help with phone verification.

~ Valeria
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Active Member
William S Member Since: Jan 12, 2018
3 of 62

Same here...

Community Guru
Ryan C Member Since: Feb 3, 2017
4 of 62

Hello William,

 

I have escalated your concern. One of our representatives will reach out to you shortly. Thank you.


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Active Member
Monica M Member Since: Jan 19, 2018
5 of 62

Hi!, I'm having the same problem, haven't received my code...even tried with a different number and now I can't even edit the last number I entered to my personal one Smiley Sad

Thank you!

Moderator
Valeria K Moderator Member Since: Mar 6, 2014
6 of 62

Hi Monica,

 

Have you entered a valid U.S. phone number to complete the verification?

~ Valeria
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Active Member
Monica M Member Since: Jan 19, 2018
7 of 62

I did various times, still didn't get a code.

Active Member
Manikandan C Member Since: Jan 22, 2018
8 of 62

same issue here. i have not received any verification code 

Moderator
Goran V Moderator Member Since: Mar 24, 2017
9 of 62

Hi Manikandan,

Have you entered a valid U.S. phone number to complete the verification?


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Active Member
Alex P Member Since: Oct 3, 2018
10 of 62

I am not getting a verification text. Please contact me as soon as possible at **Edited for community guidelines**

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