I can't receive text verification code

[Goran V]

Hi Lisa,

Just to confirm that you`ve already verified your phone and your profile is accepted. If you have any additional questions let me know. Thank you.

[Ryutaro O]

Hi I also haven't received the text so I cannot finish creating my profile. Emailed you but no answer. Appreciate it if I could get help?

[Goran V]

Hi Ryutaro,

One of our team members will reach out to you via ticket as soon as possible and assist you further. Thank you.

[Michael K]

My problem was I don't do texting and there is no other option such as email. As a result of a telephone call my issue was resolved when I spoke to a real person.

I never recieved your email reply but thank you for the attempt.  MK

[Ryutaro O]

Now I know posting questions here is the best way to get solution. Mine was resolved by talking to a person from a relevant department thanks to Gran's help. Thank you so much! 

[Juan Pablo T]

Hi, I can't receive neither the verification code on my phone or my email.

I already created a support ticket yesterday but they are not answering me and I have to answer a job proposal. Please help me. This is not the account with the issue, I created another one

[Juan Pablo T]

Hi, I'm not receiving the 6 digit code for the verification in upwork. Both email and telephone are correct but I don't receive it. This is not the account with the problem. I created a new one to create this.

I already did a support ticket but no one is answering me

I need to answer to a job proposal and I can't login. This will affect my job responsiveness score and I can't do anything about it. Can you help me?

[Bojan S]

Thank you for reaching out to us, Juan Pablo.

One of our team members will reach out to you directly to assist you with this verification process. 

[Juan Pablo T]

Hi Bojan, someone contacted me but, as last time, once I answer they don't reply back and I need to solve this. I'm losing my job responsiveness score because of this

[Bojan S]

Hi Juan Pablo,

Please allow time for our team to respond and update the ticket. If you have any additional question please post them on that ticket for further assistance.

Thank you for your patience!