Nov 10, 2021 09:41:13 AM by Veer D
I am unable to scroll down, when I use to edit my portfolio. When I change image soon after page got stuck and I am unable to scroll up or down. So I cant update new image. Please help!
Nov 10, 2021 09:44:42 AM by Goran V
Hi Veer,
What browser are you using? Just to confirm, did you try to log in via another browser to edit your portfolio as well? Thank you.
Nov 10, 2021 10:56:00 AM by Goran V
Hi Veer,
One of our team members will reach out to you via ticket as soon as possible and will assist you further with your portfolio. Thank you.
Jun 24, 2024 09:34:18 PM by Ifeanyichukwu N
I am having a hard time uploading projects on my upwork as I am unable to scroll after uploading images.
Jun 25, 2024 01:01:34 AM by Pradeep H
Hi Ifeanyichukwu,
Could you please try again after clearing Cookies and Cache on your browser? You can also try using a different browser. Feel free to message us if problems persist.
- Pradeep
Sep 7, 2024 01:58:08 PM by Sehla F
I am facing the similar issue. I have cleared cookies and switched browsers, but the issue persists. Please help!
Sep 7, 2024 02:46:36 PM by Luiggi R
Hi Sehla,
Could you share a screengrab or screen recording of what happens on your end so we can better assist you?
Sep 8, 2024 04:18:51 AM by Sehla F
Hi Luiggi,
I have attached screen recording of the issue. I am unable to scroll down on portfolio page and this is obstructing me from filling out all fields and adding multiple items. Thank you for your help!
Sep 8, 2024 04:41:47 AM by Ronna P
Hi Sehla,
Thank you for sharing your concern. I have shared your post to a support ticket to look into this for you. The handling team will reach out to you on the ticket to assist you accordingly.
Oct 1, 2024 01:51:24 AM by Esther K
I am also facing a similar issue. I am using chrome as my browser and have cleared cache but I still cannot scroll down to fill other fields. What can I do to address this?
Oct 1, 2024 04:00:34 AM by Pradeep H
Hi Esther,
I am sorry to hear about the trouble you faced. Could you please confirm if you have tried using another browser to check if this issue persists?
- Pradeep