May 24, 2018 04:32:26 PM by Eric B
Hi,
I did a job today and it was a 10$ fixed price contract, very low but I took it as I thought it would take 1 hour at most.
It cost more than that and I kept the client informed every step of the way because I like my clients to know what's happening and may be a bonus, who knows...
The fact is that I resolved "surprises" one by one and finally submitted my work to that client. I didn't even ask for a bonus but he gave me one and a good one: 30$ which means 40$ instead of 10$.
Very happy client, excellent work, very good feedback (you can verify it). perfect!!!
But .. and there is always a "but", right?
even if I see that job, its feedback and the corresponding 40$ in my profile, I don't see that money in my reports/overview.
What am I missing?
Thank you
May 24, 2018 04:58:50 PM by Eric B
@Ryan C wrote:Hello Eric,
I just checked your account and I can confirm that the bonus as well as the payment are still in the Pending Phase. You can check it here. Your earnings will become available after the 5-day security period. Thank you!
Thanks, Ryan. Now I see.
May 24, 2018 04:42:07 PM by Preston H
Eric:
If you are paid a bonus, there will be a record of it here:
Upwork -> Reports -> [click on name of contract]
Every financial transaction associated with a contract is listed... including automatic payments for hourly contracts, milestone payments, and bonus payments.
If you don't see a bonus there, you were not paid a bonus for that contract.
Also, you should receive notification from Upwork whenever you receive a bonus payment.
May 24, 2018 05:05:37 PM by Eric B
@Preston H wrote:Eric:
If you are paid a bonus, there will be a record of it here:
Upwork -> Reports -> [click on name of contract]
Every financial transaction associated with a contract is listed... including automatic payments for hourly contracts, milestone payments, and bonus payments.
If you don't see a bonus there, you were not paid a bonus for that contract.
Also, you should receive notification from Upwork whenever you receive a bonus payment
Thanks, Preston.
Everything's fine. I was once used to "double-entry accounting system" but here's, it's not the same (without even talking about current euro-dollar exchange rates). Just have to get used to that big number of lines (when it's not code, I lose myself a little bit).