I can't see the Identity Verification option

[#1]

Hi i created my account but i still don see in settings any identify veryfications buttons and dont get an mail about it. Please solve thats

[#2 · Accepted solution]

Hi Jacek,

It doesn't look like you need to verify your account yet. The team will let you know if there is a need for any verification in the future. Please know that verification cannot be requested, but is slowly being rolled out to users of Upwork. If the team finds the need to verify your account, you will be notified through an email, or through a notification in your account with more information on how you can complete the verification process.

[#3]

Hello Upwork Team,

I am a long-standing freelancer on Upwork, and I am facing challenges due to my account not being verified. This has affected my ability to receive orders from clients and the clarity of my proposals. I kindly request that my Upwork account be verified so that I can build trust in the platform and invest my time and resources accordingly.

I have attached evidence demonstrating that my proposals are not being viewed, which has significantly impacted my mental state and wasted my time. I respectfully request an opportunity to have my identity verified so that I can become a verified badge holder.

Thank you for your attention to this matter.

Best regards,
Muhammad Eiliyeen
Rising Talent on Upwork

[#4]

Hi, 

Verification has nothing to do with Job proposals viewed. You can probably start writing great proposals. 

Most of the time, Upwork send Verification Notification when you get a job by client. 

Please wait patiently and good luck with getting your first job.

Regards,

Naveed

[#5]

Dear Upwork Support Team,

I hope this message finds you well.

My name is Zehra Sohail Ahmed, and I am a content writer and social media manager. I recently created my profile on Upwork with the intention of pursuing a full-time freelancing career through your platform.

As I am eager to begin working on Upwork, I am seeking information regarding the profile verification process. I understand that Upwork provides an option for freelancers to verify their profiles, and I would like to inquire about when I might receive this option or an invitation to complete the verification.

Thank you for your assistance. I look forward to your guidance on how to proceed with profile verification so that I can start offering my services on Upwork.

Best regards,

Zehra Sohail Ahmed

[#6]

Work as-is. You will be asked for verification later. In most of cases after first money received.

[#7]

*Profile Verification Process*

Not all freelancers receive an immediate invitation for verification.
Upwork usually targets users based on certain criteria, such as activity
level, account standing, and the completion of profile details.

Invitations for verification are sent out periodically. You may receive an
email or a notification in your Upwork account when you become eligible.

Common Verification methods include ID verification (uploading a
government-issued ID) and video verification (a short video interview with
Upwork staff).

*To Increase Your Chances*

ü *Complete Your Profile*: Ensure all sections of your profile are filled
out, including work history, skills, and a professional photo.

ü *Maintain Activity*: Regularly apply for jobs and complete projects to
show engagement on the platform.

ü *Positive Reviews*: Focus on delivering quality work to receive positive
feedback, which can enhance your account's standing.

v There’s no specific timeline for when you might receive the verification
option. Keeping your profile active and complete will help improve your
chances. If you have further questions about your account, consider
reaching out to Upwork support directly for assistance.

With Regards,

Kassahun Seifu

[#8]

I want to verification my identity but i can't see the option to do

[#9]

Hi Walter Daniel,

It doesn't look like you need to verify your account yet. The team will let you know if there is a need for any verification in the future. Please know that verification cannot be requested, but is slowly being rolled out to users of Upwork. If the team finds the need to verify your account, you will be notified through an email, or through a notification in your account with more information on how you can complete the verification process.

[#10]

Hello, I am stuck on the email verification screen as well but I keep checking my inbox, spam and trash folders and I do not see any verification email from upwork. 

[#11]

Hi Karen,

Thank you for sharing your concern. I have escalated your post to a support ticket to look into this for you. The handling team will reach out to you on the ticket to assist you accordingly.

[#12]

Hey,

I didny receive free connects signing in so i just bought them and am now in talks for a project. My payment will be released tomorrow but upwork hasnt asked me to verify my id yet. Will this block me from withdrawing my pay to my local bank? My tax payer id has been verjfied though.

[#13]

Hi Husen,

I checked and see here that you are not yet required to complete an ID verification process, but you can withdraw your funds once they are available without any issues. We are slowly rolling this option out to freelancers. When you become eligible, we’ll notify you when you log into our site. You’ll be asked to upload an official government ID and meet with us for a quick video call. Once you successfully verify your identity, a badge will be added to your Upwork profile.

Additionally, Upwork currently requires new freelancers to do one of two things before being able to submit a proposal for a job: subscribe to our Freelancer Plus membership plan for $20 USD a month, or purchase 100 Connects for $15 USD. After you fulfill this requirement you will also receive 50 free Connects to further help you get started on Upwork.

[#14]

Hey Joanne

I am facing the same issue. Plus i havent received my 50 free sign up connects yet. Please raise a support ticket for me as well.

[#15]

Dear Upwork Team,

I 100% Complete My Profile and Tax Information But Still My Verify Identity Option Not Showing In Upwork Setting Tab.  

Please Solve My Problem  

Regards 

Waseem Ali

[#16]

Hello,

I recently created an Upwork account two days ago and would like to inquire about its current status. Specifically, could you please confirm if my account has been approved? Additionally, am I eligible to submit proposals and begin earning money at this stage?

Furthermore, I have not yet received any email or notification regarding identity verification. Could you provide information on when this process will take place and what steps I need to follow?

Thank you for your assistance with these matters. I look forward to your response.

Best regards,

Alexander

[#17]

Hi Alexander,

Welcome to Upwork! We are thrilled to have you on board. I checked your profile and I am pleased to inform you that your account is already accepted. 

As a new freelancer on Upwork, you are required to do one of two things before being able to submit a proposal for a job: subscribe to our Freelancer Plus membership plan for $20 USD a month, or purchase 100 Connects for $15 USD. After you fulfill this requirement you will also receive 50 free Connects to further help you get started on Upwork.

Regarding verifying your account, you do not need to verify your account at this moment. Our team will let you know if there is a need for any verification in the future. 

- Pradeep

[#18]

Ok, so can I start submitting proposals OR should I wait for the identity verification request?

[#19]

You aren't required to verify your account at this time, Alexander; you can start submitting proposals if you wish. However, I'd recommend that you first take some time to get familiar with the basics here at Upwork. Below are a few Upwork Academy courses to help you get started:

• How to create your profile
• Finding work
• Profile Title & Overview
• Building Your Portfolio
• Submitting Proposals

Additionally, we encourage you to sign up for upcoming events and webinars to enhance your success on Upwork.

[#20]

Hi , I am muhammad asim. I created my profile almost a month ago and I can't see any verification tab in settings. How can I solve this issue. Thanks in advance to everyone.

[#21]

Hi Muhammad,

I checked and see that there’s no need for you to verify your identity yet which is why the verification tab in your settings is not visible at the moment. Currently, the verification cannot be requested but slowly being rolled out to users in Upwork

.Once it’s required for you, you will receive a notification in your account and via email with complete information and instructions to complete the identity verification process.

[#22]

Dear Upwork Team,

I 100% Complete My Profile and Tax Information But Still My Verify Identity Option Not Showing In Upwork Setting Tab. Please Solve My Problem.

Regards

Waseem Ali

[#23]

Hi everyone, I'm new here at Upwork. I have a question. I hope you can help me figure it out. My accounts are fully completed but still not verified, and I didn't receive any email instructions on how to verify my account. How long should I wait to receive a verification of my email? I also look out on YouTube for tutorials, but it's the same as waiting for an email. Anyone can advise me about Upwork freelancers to quick verify?

thank you in advance.

Newbie

[#24]

Hi Reynante,

It doesn't look like you need to verify your account yet. The team will let you know if there is a need for any verification in the future. Please know that verification cannot be requested, but is slowly being rolled out to users of Upwork. If the team finds the need to verify your account, you will be notified through an email, or through a notification in your account with more information on how you can complete the verification process.

[#25]

I appreciate how quickly you responded, and I thank you for that. I wanted to know if in three days I would have finished my profile, but when I try to apply or search for a job posting from the client, there isn't an "apply" button to click. How does that work?