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Jacek's avatar
Jacek T Community Member

I can't see the Identity Verification option

Hi i created my account but i still don see in settings any identify veryfications buttons and dont get an mail about it. Please solve thats

ACCEPTED SOLUTION
Luiggi's avatar
Luiggi R Retiring Moderator

Hi Jacek,

 

It doesn't look like you need to verify your account yet. The team will let you know if there is a need for any verification in the future. Please know that verification cannot be requested, but is slowly being rolled out to users of Upwork. If the team finds the need to verify your account, you will be notified through an email, or through a notification in your account with more information on how you can complete the verification process.

~ Luiggi

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493 REPLIES 493
Waseem's avatar
Waseem A Community Member

Dear Upwork Team,

I 100% Complete My Profile and Tax Information But Still My Verify Identity Option Not Showing In Upwork Setting Tab. Please Solve My Problem.

Regards

Waseem Ali

Reynante's avatar
Reynante A Community Member

Hi everyone, I'm new here at Upwork. I have a question. I hope you can help me figure it out. My accounts are fully completed but still not verified, and I didn't receive any email instructions on how to verify my account. How long should I wait to receive a verification of my email? I also look out on YouTube for tutorials, but it's the same as waiting for an email. Anyone can advise me about Upwork freelancers to quick verify?

 

thank you in advance.

Newbie

Reynante Posiquit Avila
Joanne's avatar
Joanne P Retired Team Member

Hi Reynante,

 

It doesn't look like you need to verify your account yet. The team will let you know if there is a need for any verification in the future. Please know that verification cannot be requested, but is slowly being rolled out to users of Upwork. If the team finds the need to verify your account, you will be notified through an email, or through a notification in your account with more information on how you can complete the verification process.

~ Joanne
Upwork
Reynante's avatar
Reynante A Community Member

I appreciate how quickly you responded, and I thank you for that. I wanted to know if in three days I would have finished my profile, but when I try to apply or search for a job posting from the client, there isn't an "apply" button to click. How does that work?

Reynante Posiquit Avila
Joanne's avatar
Joanne P Retired Team Member

Hi Reynante,

 

I checked, and I don't see limitations on your account that would prevent you from submitting your proposals. To submit proposals, you will need to have Connects. Since you are new to Upwork, please consider checking out these excellent Upwork Academy courses to help kickstart your Upwork journey:

 

And if that's not enough, you can also sign up for upcoming events and webinars that are sure to boost your success on Upwork.
 
We hope you find these online resources super helpful. Please let us know if you need further assistance. We are here to help!

 

~ Joanne
Upwork
Reynante's avatar
Reynante A Community Member

Hi Joanne,

 

Thank you for your support. I really appreciated it, and I will follow your suggestion. thanks again.

Reynante Posiquit Avila
Raja's avatar
Raja A Community Member

Hi guys, I still have not received any email or notification regarding Account Verification, any idea when that may happen?

Ivygail's avatar
Ivygail J Retired Team Member

Hello Raja,

 

I checked and see that you don't need to verify your account at the moment. If verification becomes necessary in the future, our team will reach out to you. Please keep in mind that verification is gradually being introduced to Upwork users. If verification is required for your account, you will receive an email or a notification within your account with detailed instructions on how to complete the process.

 

~Ivy
Alfonso's avatar
Alfonso A Community Member

Hello! It's been more than 3 days since I created my account, Upwork did not send me any ID verification Process & there's no option for ID verification on the Profile setting/setting. 



Tolulope Joseph's avatar
Tolulope Joseph T Community Member

No worries. You may need to complete a first project before you get the verification prompt. 

Alfonso's avatar
Alfonso A Community Member

What do you mean by completing a first project? Is it how it works? Need to be paired by a client's project first before getting to the process on verification? 

Luiggi's avatar
Luiggi R Retiring Moderator

Hi Alfonso, 

 

It doesn't look like you need to verify your account yet. The team will let you know if there is a need for any verification in the future. Please know that verification cannot be requested, but is slowly being rolled out to users of Upwork. If the team finds the need to verify your account, you will be notified through an email, or through a notification in your account with more information on how you can complete the verification process.

~ Luiggi
Kim's avatar
Kim H Community Member

How does someone qualify for payment protection if the need to be ID verified but according to the help info need to be invited to do this?

 

What real protection is there of payment under 'hourly payment protection'? Does anyone have any experience with this:IMG_1322.jpeg

Kim's avatar
Kim H Community Member

IMG_1329.jpeg

Mykola's avatar
Mykola A Community Member

Dont focus at that protection. It is cool story for newbies. You can check my example. Noone will protect you except yourself.

Jakub's avatar
Jakub P Community Member

I have created upwork account about a month ago.

Someone said I have to verify my account with my ID card. But I can't find any link to submit my ID card.

In the community I can find this link but this one was invalid for me.

https://www.upwork.com/ab/identity-verification/

How can I verify my account? Please help me.

Thank you. Jakub.

4fe067c7_0-1721666482376.png

 

Angela's avatar
Angela C Community Member

Identity verification is provided by upwork when you successfully complete your first contract.

Muqadsa's avatar
Muqadsa Z Community Member

hello iam muqadsa zaheen i want to verfiy my id but i have not recived this option please help me how i can verify my id on upword 

Joanne's avatar
Joanne P Retired Team Member

Hi Muqadsa,

 

It doesn't look like you need to verify your account yet. The team will let you know if there is a need for any verification in the future. Please know that verification cannot be requested, but is slowly being rolled out to users of Upwork. If the team finds the need to verify your account, you will be notified through an email, or through a notification in your account with more information on how you can complete the verification process.

~ Joanne
Upwork
Bereket's avatar
Bereket B Community Member

Hey support forum I have my Upwork account since last year but I can not get email from Upwork team to verify my account using a government ID while I completed my profile 100% so what shall I do?

Mary's avatar
Mary W Community Member

Because so very many people sign up to be freelancers and never ear a penny, ID verification happens only after you have money on the table.  There is no point in verifying those who will never earn anything.

Kate's avatar
Kate M Community Member

I can't find the identity verification option on my profile.

Could you assist me in resolving this issue?Thank you in advance🙇🏻‍:female_sign:

Raymond's avatar
Raymond B Community Member

Hello,

 

I just want to verify why I dont have "Identity Verification" tab on my settings. Ive already completed my profile. Thank You in advance.

 

Raymond

Jiet Faye's avatar
Jiet Faye L Community Member

 

Hi I would like to ask how to verify my account? I've look many tutorials in Yt and tiktok and it says you have to click the Identity Verification but it's not available in my account setting.

muhammad's avatar
muhammad z Community Member

If the "Identity Verification" option is available, click on it and follow the prompts. You will be asked to upload a government-issued ID (passport, driver's license, etc.).  its very easy