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» Forums » New to Upwork » Re: I can't use my profile
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tituspharoah
Community Member

I can't use my profile

I got this message

We've hidden your profile because it does not meet the following Upwork guidelines

And Ive checked my ticket and the status says solved, so why is my account still hidden? And the resubmit button isnt working.

1 REPLY 1
JoanneP
Moderator
Moderator

Hi Titus,

 

I checked your account and see that the team has previously emailed you regarding your profile that it requires revision. Please log in to your account and go here. Kindly follow the instruction on the ticket and resubmit it for review. If you need any help, please let us know. Thank you!

~ Joanne
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