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I can't verify my account!

Active Member
Carlos G Member Since: May 9, 2019
1 of 3

I've been in upwork for quite a while, I had already verified my account in the past with my government ID, I found a stable steady office job and stopped using upwork, I'm coming back again and I found that I need to verify my account again, which I understand as it's been a little while, my problem comes whenever I'm requested to verify it via passport only and I don't have a passport.


Is there any other way for me to verify the account? a video call, a government ID, drivers license? I tried just uploading the official ID from my country but I encountered an error saying that it was basically not possible.


Any help would be much appreciated I'd like to apply to jobs and if I get hired I wouldn't like to have any issues when trying to withdrawn the funds.

Goran V Moderator Member Since: Mar 24, 2017
2 of 3

Hi Carlos,


One of our team members will reach out to you via ticket as soon as possible and assist you further with your verification. Thank you.

Active Member
Carlos G Member Since: May 9, 2019
3 of 3
Looking forward to it, this is much appreciated

Carlos Gonzalez