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I cannot change my security answer to edit my profile because the mail used no longer exists

Active Member
Kevin O Member Since: Sep 24, 2019
1 of 2

Hi I'm Kevin,


I want to update my profile setting from my account, but I no longer have access to the mail that I used changed in my upwork profile because it was from a domain that I just purchased for a couple months.

I want to change my email address to the original email with wich I created my profile.


The problem is I don't remember the answer to my security question,I already used all my attempts and I can't see the mail sent to reset my question because the mail no longer exists.


Can you help me with this issue?

Bojan S Moderator Member Since: Mar 9, 2018
2 of 2

Thank you for reaching out to us, Kevin.


One of our team members will reach out to you directly via email to assist you with your concern. 

~ Bojan