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kevinoliva26
Community Member

I cannot change my security answer to edit my profile because the mail used no longer exists

Hi I'm Kevin,

 

I want to update my profile setting from my account, but I no longer have access to the mail that I used changed in my upwork profile because it was from a domain that I just purchased for a couple months.

I want to change my email address to the original email with wich I created my profile.

 

The problem is I don't remember the answer to my security question,I already used all my attempts and I can't see the mail sent to reset my question because the mail no longer exists.

 

Can you help me with this issue?

1 REPLY 1
bstojadinovic
Community Manager
Community Manager

Thank you for reaching out to us, Kevin.

 

One of our team members will reach out to you directly via email to assist you with your concern. 

~ Bojan
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