🐈
» Forums » New to Upwork » I cannot log in to my account
Page options
08ebb854
Community Member

I cannot log in to my account

I have an existing upwork account that I cannot log in to. I haven't used it in roughly 2 years. I had to make this account temporarily, witha spare email address, just to post on here.

I couldn't find an email to contact upwork directly, so resorted to posting on here.

 

The problem is that I have an account associated with my gmail, if I try to log in with that email via "continue with google" or just directly typing in the email, it says "oops username not recognised". So i tried my username (saved in google passwords so I know it's correct) and get the same response. So I assumed my account had been deleted, so I tried to sign up with my gmail email again, but was met with "sorry this email is already in use".

 

So I have the problem of my email not being recognised, but also appreanelty upwork have an account under my email.

 

What should I do?

Thanks for your help.

1 REPLY 1
AndreaG
Moderator
Moderator

Hi Samuel,

Could you please click on my name above this post and send me a private message with more info about the account you need help with?

 

~Andrea
Upwork
Latest Articles
Featured Topics
Learning Paths