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Samuel's avatar
Samuel L Community Member

I cannot verify my work email, I need moderator support

Hello,

 

I am completely new to Upwork and I am just trying to create my account. The problem is that I can't verify my email address for some reason. I am not receiving any mails from Upwork and Upwork only. I am receiving emails correctly from everyone but Upwork.

 

I checked my spam, junk, and all other possible folders without success. I would like to open a ticket but I need to have my email verified for that. I have tried everything. 

 

I'd be glad if someone could help me somehow.

 

Thanks, 

ACCEPTED SOLUTION
Goran's avatar
Goran V Retired Team Member

Hi Samuel,

 

Please try resending the email now and also check your junk and spam folders, let me know if you`re still not receiving the verification email. Thank you.

~ Goran
Upwork

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Goran's avatar
Goran V Retired Team Member

Hi Samuel,

 

Please try resending the email now and also check your junk and spam folders, let me know if you`re still not receiving the verification email. Thank you.

~ Goran
Upwork