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gabrielbaye
Community Member

I'd like to reduce the hours I billed to my client. I already closed the contract

Hi!

 

I have billed my client for 2 hours and we agreed she would only pay for 1.5 hours.

I already closed the contract and gave feedback.

Can I do anything? 

If she has to do something, what exactly? She is not sure.

Thanks,

Gabor

ACCEPTED SOLUTION
AleksandarD
Community Manager
Community Manager

Hi Gabor,

 

As the contract already ended, you can wait for the funds to become available to you and refund your client by going on the contract page, clicking the three dots (...), and selecting 'Give a refund'. Feel free to check out this help article for more information about that.


Thank you.

~ Aleksandar
Upwork

View solution in original post

2 REPLIES 2
AleksandarD
Community Manager
Community Manager

Hi Gabor,

 

As the contract already ended, you can wait for the funds to become available to you and refund your client by going on the contract page, clicking the three dots (...), and selecting 'Give a refund'. Feel free to check out this help article for more information about that.


Thank you.

~ Aleksandar
Upwork
avirockx007
Community Member

Hi Gobar, 

You can simply refund the extra charged money. It is simple! 🙂

 

 

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