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Re: I can't verify my phone number .

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Active Member
Merissa F Member Since: Feb 1, 2019
321 of 2,942

Hi Nina!

 

I am also having that problem, can someone please contact me as well about verifying my account?  I have been trying for a few days as well and there has not been any progress.

 

Thank you!

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Active Member
Eman S Member Since: Aug 30, 2016
322 of 2,942

Hello Dears, 

 

I am new freelancer .I am realy can't know when i can verify my phone number .I enterde it but there is no code send  to me to verify it . please I need to verify it because this important to clients untill i can verify my payment method .please , could you help me My profile is 100% completed but I don't know why it isn't verified . My account appear for customer without verified number  and I can't get any job as here 

https://www.upwork.com/freelancers/~016d32114a5a39b802?viewMode=1

 

Thank you in advance . 

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Moderator
Valeria K Moderator Member Since: Mar 6, 2014
323 of 2,942

Hi Eman,

 

It doesn't look like phone verification is currently required for your account. You'll be notified if it's necessary but at this point you can continue working on Upwork as usual.

~ Valeria
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Eman S Member Since: Aug 30, 2016
324 of 2,942

Thank you so much for quick replay .

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Tracy D Member Since: Dec 20, 2017
325 of 2,942

Hi Valeria,

I just registered, it follows with "Next, you'll be asked to verify your phone number for added security."

 

When I get there, I enter my number, the field is green to click, but nothing happens, and I can't move on.

 

Any advice?

Tracy

Moderator
Valeria K Moderator Member Since: Mar 6, 2014
326 of 2,942

Hi Tracy,

 

Could you please try using a different browser to enter your phone number and submit it? You should receive a text message with a verification code.

~ Valeria
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Tracy D Member Since: Dec 20, 2017
327 of 2,942

Thanks, valeria!

 

Chrome is liked better by Upwork than Firefox...

 

Best,

 

Tracy

 

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Active Member
Yoni W Member Since: Oct 29, 2019
328 of 2,942

Hi,

I tried using several web browers and app as well, but nothing seems to work for me. Can you please help?

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
329 of 2,942

Hi Yoni,

 

We'll have one of our agents reach out to you directly to assist you with your phone verification process.

 

Thank you for reaching out to us!


~ Bojan
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Yoni W Member Since: Oct 29, 2019
330 of 2,942
Looking forward, thank you for quick reply