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Re: I can't verify my phone number .

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Active Member
Merissa F Member Since: Feb 1, 2019
271 of 2,114

Hi Nina!

 

I am also having that problem, can someone please contact me as well about verifying my account?  I have been trying for a few days as well and there has not been any progress.

 

Thank you!

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Eman S Member Since: Aug 30, 2016
272 of 2,114

Hello Dears, 

 

I am new freelancer .I am realy can't know when i can verify my phone number .I enterde it but there is no code send  to me to verify it . please I need to verify it because this important to clients untill i can verify my payment method .please , could you help me My profile is 100% completed but I don't know why it isn't verified . My account appear for customer without verified number  and I can't get any job as here 

https://www.upwork.com/freelancers/~016d32114a5a39b802?viewMode=1

 

Thank you in advance . 

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Moderator
Valeria K Moderator Member Since: Mar 6, 2014
273 of 2,114

Hi Eman,

 

It doesn't look like phone verification is currently required for your account. You'll be notified if it's necessary but at this point you can continue working on Upwork as usual.

~ Valeria
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Eman S Member Since: Aug 30, 2016
274 of 2,114

Thank you so much for quick replay .

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Tracy D Member Since: Dec 20, 2017
275 of 2,114

Hi Valeria,

I just registered, it follows with "Next, you'll be asked to verify your phone number for added security."

 

When I get there, I enter my number, the field is green to click, but nothing happens, and I can't move on.

 

Any advice?

Tracy

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Moderator
Valeria K Moderator Member Since: Mar 6, 2014
276 of 2,114

Hi Tracy,

 

Could you please try using a different browser to enter your phone number and submit it? You should receive a text message with a verification code.

~ Valeria
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Tracy D Member Since: Dec 20, 2017
277 of 2,114

Thanks, valeria!

 

Chrome is liked better by Upwork than Firefox...

 

Best,

 

Tracy

 

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Active Member
Yoni W Member Since: Oct 29, 2019
278 of 2,114

Hi,

I tried using several web browers and app as well, but nothing seems to work for me. Can you please help?

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
279 of 2,114

Hi Yoni,

 

We'll have one of our agents reach out to you directly to assist you with your phone verification process.

 

Thank you for reaching out to us!

~ Bojan
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Yoni W Member Since: Oct 29, 2019
280 of 2,114
Looking forward, thank you for quick reply
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