**Edited to Update - this thread has been closed from further replies due to its size.**
I pushed the verify phone number button and have yet to receive my verication code. Will someone from the admin team please contact me.
Hello, I am experiencing the same problem. My phone number is from Spain, where I am at the moment. I hope to be able to solve this problem. I need to find an accountant.
Thank you in advance for your time. 🙂 Karla
We're sorry to hear about the issue you're having. Please clear your cache and cookies, try using a different browser, remove and re-add your phone number before attempting to generate the code again, and follow up to confirm if you're still not receiving the code.
Could you please take the troubleshooting steps advised by Vladimir previously in this thread and let us know if that is unable to resolve the issue, thank you!
Yes, I had already tried a different broswer before I posted, but I tried it again and it still didn't work. And I tried clearing the cookies on this one (Chrome), as well as re-entering my phone number, and nothing worked. I know I am receiving text messages from other sources though.
The Customer Support Team has confirmed that you were able to verify your mobile number already. Let us know if there is anything else we can help you with!
It looks like you were able to successfully complete your phone verification process. Feel free to reach back to us if you still need any further assistance.
I just checked this for you and it looks like you were able to successfully verify your phone number. Feel free to reach back to us if you still need any assistance, we're here to help.
Hi Oleksandr and John,
I am sorry for the late response. One of our team members will reach out to each of you directly via a support ticket to assist you further. You can access your tickets on this page.
I am having the same issue while setting up my profile. I input my cell phone number but it states that number is already in use? I do not have another up work profile. I tried searching if I made one before but I did not. Can you please let me know how I can move forward with my freelancer profile and get my phone number verified so I can get my profile approved and finished? thanks.