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Re: Verification code never received

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Active Member
Mary L Member Since: Mar 1, 2018
141 of 1,169

I am having the same issue. 

Community Guru
Ryan C Member Since: Feb 3, 2017
142 of 1,169

Hello Mary,

 

I have escalated your concern. One of our team members will reach out to you shortly. Thank you!


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Active Member
David B Member Since: Sep 5, 2019
143 of 1,169
I am having the same issue, please could someone contact me
Moderator
Avery O Moderator Member Since: Nov 23, 2015
144 of 1,169

HI Stephanie, and David, 


A member of the Customer Support Team will reach out to each of you to asisst you with your phone verification. 


-Avery
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Active Member
Ryan S Member Since: Mar 5, 2018
145 of 1,169

Hello. I'm having the same issue. 

Community Guru
Nina K Member Since: Nov 29, 2017
146 of 1,169

Hi Ryan,

 

We'll have a member of the team reach out to you directly to help assist you with this.

~Nina
Active Member
Raghul S Member Since: Mar 15, 2018
147 of 1,169

Can you do the same for me too! I am not receiving any code either. 

Moderator
Avery O Moderator Member Since: Nov 23, 2015
148 of 1,169

Hi Raghul, 

 

I'll go ahead and request the team to look into your account for you.

UPDATE: Hi Raghul, wanted to check if you are still unable to receive the verification codes? 


-Avery
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Active Member
Raghul S Member Since: Mar 15, 2018
149 of 1,169

yes! and it says that I cannot add my number as it has failed to verify it.

Community Guru
Nina K Member Since: Nov 29, 2017
150 of 1,169

Hi Raghul,

We'll have a team member get in touch with you to provide assistance for this.

~Nina
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