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Re: Verification code never received

Moderator
Avery O Moderator Member Since: Nov 23, 2015
161 of 1,547

Hi Carl, 


I went ahead and asked the Customer Support Team to reach out to you to assist you. You should receive an email from one of our Customer Support Agents to help you further.


-Avery
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Active Member
Mary L Member Since: Mar 1, 2018
162 of 1,547

I am having the same issue. 

Community Guru
Ryan C Member Since: Feb 3, 2017
163 of 1,547

Hello Mary,

 

I have escalated your concern. One of our team members will reach out to you shortly. Thank you!


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Active Member
David B Member Since: Sep 5, 2019
164 of 1,547
I am having the same issue, please could someone contact me
Moderator
Avery O Moderator Member Since: Nov 23, 2015
165 of 1,547

HI Stephanie, and David, 


A member of the Customer Support Team will reach out to each of you to asisst you with your phone verification. 


-Avery
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Active Member
Ryan S Member Since: Mar 5, 2018
166 of 1,547

Hello. I'm having the same issue. 

Community Guru
Nina K Member Since: Nov 29, 2017
167 of 1,547

Hi Ryan,

 

We'll have a member of the team reach out to you directly to help assist you with this.

~Nina
Active Member
Raghul S Member Since: Mar 15, 2018
168 of 1,547

Can you do the same for me too! I am not receiving any code either. 

Moderator
Avery O Moderator Member Since: Nov 23, 2015
169 of 1,547

Hi Raghul, 

 

I'll go ahead and request the team to look into your account for you.

UPDATE: Hi Raghul, wanted to check if you are still unable to receive the verification codes? 


-Avery
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Active Member
Raghul S Member Since: Mar 15, 2018
170 of 1,547

yes! and it says that I cannot add my number as it has failed to verify it.

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