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Re: I didn't receive a text message verification code

Active Member
Jennifer R Member Since: Feb 11, 2019
41 of 535

I have not recieved any messages.


Active Member
Alexandra M Member Since: Feb 26, 2019
42 of 535

Hello- I am not receiving the code either. 

Bojan S Moderator Member Since: Mar 9, 2018
43 of 535

Hi Alexandra,


One of our team members will reach out to you directly to assist you with your phone verification process. 


Thank you.

~ Bojan
Active Member
Alexis A Member Since: Mar 9, 2019
44 of 535

I need help. When I push the verify button, I'm getting an error. I'm tyring to complete my profile. 

Joanne Marie P Moderator Member Since: Nov 26, 2017
45 of 535

Hi Alexis,


Just to confirm, are you trying to submit your profile for review?

Active Member
Alexis A Member Since: Mar 9, 2019
46 of 535
Yes. I’m barely signing up.
Active Member
David C Member Since: Mar 6, 2018
47 of 535

I am having the same issue.  I've triple checked my phone number, which is a USA number.  I have no problem getting text messages otherwise.

Active Member
Amanda S Member Since: Mar 20, 2018
48 of 535

Same. I've tried a different browser, cleared the cache and cookies in current browser, reentered my phone number and I still don't receive a text verification. Can someone help?

Community Guru
Ryan C Member Since: Feb 3, 2017
49 of 535

Hello Amanda,


I have escalated your concern. One of our support agents will reach out to you shortly. Thank you.

Active Member
Ashley D Member Since: Apr 16, 2018
50 of 535
This is happening to me too. Cleared everything, tried multiple times, even tried my husband’s number. I can’t set up my profile without doing this, right?