I didn't receive a text message verification code

[Jennifer R]

I have not recieved any messages.

[Alexandra M]

Hello- I am not receiving the code either. 

[Bojan S]

Hi Alexandra,

One of our team members will reach out to you directly to assist you with your phone verification process. 

Thank you.

[Alexis A]

I need help. When I push the verify button, I'm getting an error. I'm tyring to complete my profile. 

[Joanne Marie P]

Hi Alexis,

Just to confirm, are you trying to submit your profile for review?

[Alexis A]

Yes. I’m barely signing up.

[David C]

I am having the same issue.  I've triple checked my phone number, which is a USA number.  I have no problem getting text messages otherwise.

[Amanda S]

Same. I've tried a different browser, cleared the cache and cookies in current browser, reentered my phone number and I still don't receive a text verification. Can someone help?

[Ryan C]

Hello Amanda,

I have escalated your concern. One of our support agents will reach out to you shortly. Thank you.

[Ashley D]

This is happening to me too. Cleared everything, tried multiple times, even tried my husband’s number. I can’t set up my profile without doing this, right?