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Re: I didn't receive a text message verification code

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Active Member
David C Member Since: Mar 6, 2018
101 of 1,579

I am having the same issue.  I've triple checked my phone number, which is a USA number.  I have no problem getting text messages otherwise.

Active Member
Amanda S Member Since: Mar 20, 2018
102 of 1,579

Same. I've tried a different browser, cleared the cache and cookies in current browser, reentered my phone number and I still don't receive a text verification. Can someone help?

Community Guru
Ryan C Member Since: Feb 3, 2017
103 of 1,579

Hello Amanda,

 

I have escalated your concern. One of our support agents will reach out to you shortly. Thank you.


Untitled
Active Member
Ashley D Member Since: Apr 16, 2018
104 of 1,579
This is happening to me too. Cleared everything, tried multiple times, even tried my husband’s number. I can’t set up my profile without doing this, right?
Moderator
Avery O Moderator Member Since: Nov 23, 2015
105 of 1,579

Hi Ashley, 

Looks like you were able to verify your phone number already. Please let us know if there is anything else we can help you with. 


-Avery
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Active Member
Trey G Member Since: Feb 15, 2019
106 of 1,579

Hello,

I'm having the same issue - different browsers, cleared cache - still no text.  Any help?

Active Member
Mike S Member Since: Jan 14, 2018
107 of 1,579

Seems this is a common problem here at Upwork but I can't verify my account because your software does not text me my verification code and there is not link to verify via email. 

 

Please help!

 

Community Leader
Felix M Member Since: Dec 9, 2017
108 of 1,579

Hi Mike,

 

I apologize for the predicament you are facing at this moment.
A member of out team will reach out to you for further assistance.


Felix
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Active Member
Rodger M Member Since: Jan 24, 2018
109 of 1,579

hello,am also trying to register but i cant seem to get the verification code,i have been trying to do this,for the past three days and its becoming really frustrating.please help,cause am absolutely lost here

Community Guru
Petra R Member Since: Aug 3, 2011
110 of 1,579

@Rodger M wrote:

hello,am also trying to register but i cant seem to get the verification code,i have been trying to do this,for the past three days and its becoming really frustrating.please help,cause am absolutely lost here


 You really do seem to be lost as to where you are located and what your native language is, don't you?

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