Reply
cancel
Showing results for 
Search instead for 
Did you mean: 
Reply

Re: Verification code does not send!

Community Guru
Nina K Member Since: Nov 29, 2017
91 of 1,001

Hi Alex,

I've escalated your concern and one of our agents will be reaching out to assist you very shortly, thank you.

~Nina
Active Member
Mohammad A Member Since: Mar 3, 2018
92 of 1,001

I'm also facing this problem! The verification code isn't sending

Moderator
Avery O Moderator Member Since: Nov 23, 2015
93 of 1,001

Hi Mohammad, 

Could you please add your phone number on your profile so that you can receive the SMS for the phone verification? Thank you!


-Avery
Untitled
Highlighted
Active Member
Zed B Member Since: Mar 9, 2018
94 of 1,001

Hi. Please help, I have the same problem.

Moderator
Goran V Moderator Member Since: Mar 24, 2017
95 of 1,001

Hi Zed,

One of our agents will reach out to you and assist you further, thank you!


Untitled
Active Member
Jennifer B Member Since: May 10, 2018
96 of 1,001

How do we submit a request for help if we are having this problem, too? I don't see a request for support anywhere. In other words, I need help with this also!

Moderator
Avery O Moderator Member Since: Nov 23, 2015
97 of 1,001

Hi Jennifer, and Sara, 


Please expect the Customer Support Team to reach out to you separately to assist you. 


-Avery
Untitled
Active Member
Sara H Member Since: May 10, 2018
98 of 1,001

I'm creating my profile and am not receiving a verification code via text. It is a valid number and I've tried multiple times. Thank you for your assistance!

Active Member
Bryce S Member Since: May 16, 2018
99 of 1,001

I have not received a verification text. Could someone contact me? 

Thanks. 

Community Guru
Nina K Member Since: Nov 29, 2017
100 of 1,001

Hi Bryce,

We'll have one of our agents get in touch with you to assist you with this. Thanks!

~Nina
TOP KUDOED MEMBERS