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Re: I can't verify my phone number .

Active Member
Kelsy K Member Since: Oct 31, 2018
331 of 2,969

Hello. I am having this same issue. I use Chrome, but have also tried Safari, Firefox, and Epic with no luck. When I click the green Verify button, nothing happens. Please advise. Thanks you!

Bojan S Moderator Member Since: Mar 9, 2018
332 of 2,969

Hi Kelsy,


We'll have one of our team members reach out to you directly and assist you further regarding your phone verification process, thank you.

~ Bojan
Active Member
Whitney K Member Since: Mar 11, 2019
333 of 2,969

I am having the same issue. I've used Chrome, Firefox, and Explorer. No luck.

Goran V Moderator Member Since: Mar 24, 2017
334 of 2,969

Hi Whitney,


One of our team members will reach out to you via ticket and assist you further with verifying your phone, thank you.

Active Member
Yoni W Member Since: Oct 29, 2019
335 of 2,969

Hi ,

I'm having the exact same issue, can you please help me?

Avery O Moderator Member Since: Nov 23, 2015
336 of 2,969

Hi Kelsy, 

Please refer to this ticket that was sent to you on 1-November. You may follow up with the team on the same ticket thread so that the Customer Support Team can assist you further.

Active Member
Dave W Member Since: Apr 3, 2018
337 of 2,969

I have a similar problem but I am still in the application process to become a freelancer on so I can't get past the telephone verification step. I have checked my cell phone number and had the site send me a text multiple times but nothing has come through to my phone.

Community Guru
Ryan C Member Since: Feb 3, 2017
338 of 2,969

Hello Dave,


I have escalated your concern. One of our representatives will reach out to you shortly. Thank you!

Active Member
Samihah I Member Since: Apr 22, 2018
339 of 2,969

I'm having the same issue. I've waited a while and the verification text hasn't been sent to my phone.

Edit: the verification text finally sent!

Active Member
Jeremy M Member Since: Sep 1, 2018
340 of 2,969

 I completed the create my profile, but it won't take my phone keeps saying it must be 6 digits exactly.