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Re: Verification code does not send!

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Active Member
Robert D K Member Since: Feb 12, 2018
161 of 2,383

I am having this issue as well. Please help!!!!

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Community Guru
Ryan C Member Since: Feb 3, 2017
162 of 2,383

Hello Robert,

 

I'm sorry to hear that. I have escalated your concern. One of our representatives will reach out to you shortly. Thank you.


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Active Member
Alex C Member Since: Feb 13, 2018
163 of 2,383

Same thing is currently happening for me.

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Community Guru
Nina K Member Since: Nov 29, 2017
164 of 2,383

Hi Alex,

I've escalated your concern and one of our agents will be reaching out to assist you very shortly, thank you.

~Nina
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Active Member
Mohammad A Member Since: Mar 3, 2018
165 of 2,383

I'm also facing this problem! The verification code isn't sending

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Moderator
Avery O Moderator Member Since: Nov 23, 2015
166 of 2,383

Hi Mohammad, 

Could you please add your phone number on your profile so that you can receive the SMS for the phone verification? Thank you!


-Avery
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Active Member
Zed B Member Since: Mar 9, 2018
167 of 2,383

Hi. Please help, I have the same problem.

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Moderator
Goran V Moderator Member Since: Mar 24, 2017
168 of 2,383

Hi Zed,

One of our agents will reach out to you and assist you further, thank you!


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Active Member
Jennifer B Member Since: May 10, 2018
169 of 2,383

How do we submit a request for help if we are having this problem, too? I don't see a request for support anywhere. In other words, I need help with this also!

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Moderator
Avery O Moderator Member Since: Nov 23, 2015
170 of 2,383

Hi Jennifer, and Sara, 


Please expect the Customer Support Team to reach out to you separately to assist you. 


-Avery
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