Verification code does not send!

[Ryan C]

Hello Robert,

I'm sorry to hear that. I have escalated your concern. One of our representatives will reach out to you shortly. Thank you.

[Alex C]

Same thing is currently happening for me.

[Nina K]

Hi Alex,

I've escalated your concern and one of our agents will be reaching out to assist you very shortly, thank you.

[Mohammad A]

I'm also facing this problem! The verification code isn't sending

[Avery O]

Hi Mohammad, 

Could you please add your phone number on your profile so that you can receive the SMS for the phone verification? Thank you!

[Zed B]

Hi. Please help, I have the same problem.

[Goran V]

Hi Zed,

One of our agents will reach out to you and assist you further, thank you!

[Jennifer B]

How do we submit a request for help if we are having this problem, too? I don't see a request for support anywhere. In other words, I need help with this also!

[Avery O]

Hi Jennifer, and Sara, 

Please expect the Customer Support Team to reach out to you separately to assist you. 

[Sara H]

I'm creating my profile and am not receiving a verification code via text. It is a valid number and I've tried multiple times. Thank you for your assistance!