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Re: I didn't receive a text message verification code

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Active Member
Cordell P Member Since: May 11, 2018
11 of 694
I tried to complete my profile and it is not sending me the verification code.
Moderator
Avery O Moderator Member Since: Nov 23, 2015
12 of 694

Hi Cordell 


The Customer Support Team has confirmed that you were able to verify your mobile number already. Let us know if there is anything else we can help you with!


-Avery
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Active Member
Joseph F Member Since: Aug 22, 2018
13 of 694

I am experiencing the same issue. I have tried to get the code sent via multiple browsers with different phone numbers.  Still nothing.

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
14 of 694

Hi Joseph,

 

One of our team members will reach out to you directly and assist you further, thank you!

~ Bojan
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Active Member
Emmanuel R Member Since: Dec 19, 2018
15 of 694

Was this problem ever solved? i still cant get a text message

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
16 of 694

Hi Emmanuel,

 

We'll have one of our team members reach out to you directly and assist you further with your phone verification process, thank you.

~ Bojan
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Active Member
Carrie N Member Since: Jan 25, 2019
17 of 694

I've also tried on both my PC and my phone.  No verification code is sent.  Thank you.

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
18 of 694

Hi Carrie,

 

One of our team members will reach out to you directly and assist you further with your phone verification process, thank you.

~ Bojan
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Active Member
Rashmin P Member Since: Feb 7, 2019
19 of 694

Hi,

I am also facing the same issue. Can call back verification be done in case text is not able to be received?

Moderator
Goran V Moderator Member Since: Mar 24, 2017
20 of 694

Hi Rashmin, 

 

One of our team members will reach out to you via ticket and assist you further with verifying your phone number. Thank you.


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