Yes, I am using an international format phone number. I assumed that might be the case so I tried to delete all and start over. But I can not even do that until my account has been verified.
Hi there Avery,
I'm having the same issues as those above. I tried clearing all cache and cookies, switching browsers, restarting browsers, etc.
Hello, I am having the same issue as others where my phone number cant be changed to get the verification code texted to me. Please Help. I am stuck in the account profile set up and just need to get my phone verified.
Hi, I'm having the same issue when trying to set up my profile:
I get to "Next, you'll be asked to verify your phone number for added security"
I hit continue, enter my phone number, then hit the green "verify phone number" button but nothing happens and I have not received a text.
I've tried different browsers (Chrome and Safari) as well as through the app on my iphone but nothing happens after hitting "verify phone number" button.
Please help so I can finish profile set up.
I'm in the process of creating my Upwork Profile and am having an issue with verifying my phone number. When I get to the point where I need to verify my phone number, I get the following error message: "You failed to verify this phone number. Please provide a different number." When I try to input a different number, it automatically defaults to the original phone number. Please help!
One of our team members will reach out to you via ticket and assist you further on how to verify your phone number. If further help is needed from me here, let me know. Thank you.