Reply
cancel
Showing results for 
Search instead for 
Did you mean: 
Reply

Re: I didn't receive a text message verification code

Highlighted
Active Member
Logan J Member Since: Aug 19, 2018
161 of 2,090

I am having this same issue.  I have tried to submit my phone number multiple times to no avail.

Highlighted
Moderator
Avery O Moderator Member Since: Nov 23, 2015
162 of 2,090

Hi Logan, 


The Customer Support Team will assist you with your phone verification directly througn an email ticket. 


-Avery
Untitled
Highlighted
Active Member
Mario Robert D Member Since: Sep 2, 2018
163 of 2,090

Hello,

I would also like to report I am unable to further verify my profile and use the platform as my US number is not working, it has been working with other sources though.

Please contact me as soon as possible.

 

Thanks

Mario R. D.

Highlighted
Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
164 of 2,090

Hi Mario,

 

One of our customer support agents will reach out to you via email to assist you further with verifying your contact information. Thanks!


-Joanne
Untitled
Active Member
Tam N Member Since: Sep 6, 2018
165 of 2,090

I am not receiving my verification code either.

Highlighted
Moderator
Valeria K Moderator Member Since: Mar 6, 2014
166 of 2,090

Hi Tam,

 

We'll have one of our agents reach out to you and assist you with the verification.

 

Thanks!

~ Valeria
Untitled
Highlighted
Active Member
Ilayda E Member Since: Nov 16, 2018
167 of 2,090

Hi,

Could you please help me with the same issue.

Highlighted
Community Guru
Jo-An B Member Since: Aug 2, 2016
168 of 2,090

Hi Ilayda,

We'll have one of our agents reach out to you and assist you with the verification.

 

~ Jo-An

Untitled
Highlighted
Active Member
Daniel D Member Since: Nov 23, 2018
169 of 2,090

I have not recieved a verification code

Highlighted
Moderator
Valeria K Moderator Member Since: Mar 6, 2014
170 of 2,090

Hi Daniel,

 

One of our customer support agents will reach out to you and further assist you with verification.

Thanks!

~ Valeria
Untitled
TOP KUDOED MEMBERS