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Re: Error when verifying phone number. Stuck in the profile creation process.

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Moderator
Goran V Moderator Member Since: Mar 24, 2017
281 of 1,707

Hi Krystle,

 

One of our team members will reach out to you via ticket and assist you further on how to verify your phone number. If further help is needed from me here, let me know. Thank you.


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Active Member
Krystle T Member Since: Nov 1, 2018
282 of 1,707
Thanks so much!

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Active Member
James D. J Member Since: Oct 12, 2018
283 of 1,707

As the title states, I use my phone number to verify my account and the code is never texted to me. 

 

I've tried another phone number, resetting my browser, using another browser, and nothing works.

 

I will likely need some tech support to override this block so I can finally get my page approved.

 

Thank you!

 

Devin

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
284 of 1,707

Hi Devin,

 

We'll have one of our agents reach out to you and assist you with your verification process. Thank you!

~ Bojan
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Active Member
Kelsy K Member Since: Oct 31, 2018
285 of 1,707

Hi! I am having the same issue. I've tried clearing my browsers but it seems like I cant even click the green button, let alone get a text message. Please advise. Thanks!

Moderator
Avery O Moderator Member Since: Nov 23, 2015
286 of 1,707

Hi Kelsy, 

A member of the Customer Support Team reached out to you to assist you further.


-Avery
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Active Member
Mark G Member Since: Nov 24, 2018
287 of 1,707
Hello! I am having the same issue as many others here. I am in the application process and when I input my phone number for verification nothing happens and the button doesn't register anything. Please advise!
Active Member
David W Member Since: Sep 12, 2019
288 of 1,707

 I use my phone number to verify my account and the code is never texted to me. 

 

I've tried another phone number, resetting my browser, using another browser, and nothing works.

 

I will likely need some tech support to override this block so I can finally get my page approved.

 

Thank you!

 

David

Moderator
Goran V Moderator Member Since: Mar 24, 2017
289 of 1,707

Hi David,

 

One of our team members will reach out to you via ticket as soon as possible and assist you further with your verification. Thank you.


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Active Member
Kristina C Member Since: Dec 15, 2019
290 of 1,707
I’m also unable to verify my account. I get to the page to verify my phone number to receive a code, but no matter how I enter in my number or which browser I use, it doesn’t go anywhere. I’ve even tried the app and still get stuck. Please help.
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