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Re: I can't receive a text verification code.

Active Member
Tyler S Member Since: Nov 21, 2018
151 of 1,579

I'm having this issue as well, I believe I've waited a few hours and still no code. Can someone help? 

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
152 of 1,579

Hi Tyler,

 

We'll have one of our team members reach out to you directly and assist you with your phone verification process, thank you for reaching out to us.

~ Bojan
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Active Member
Joshua T Member Since: Dec 7, 2018
153 of 1,579

Hi

I, also, didn't receive a verification text.

It's been a few hours already.

 

Community Guru
Jo-An B Member Since: Aug 2, 2016
154 of 1,579

Hi Joshua,

A member of the Customer Support Team will reach out to you to assist you further. 

~ Jo-An

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Active Member
Ahnaf Z Member Since: Dec 8, 2018
155 of 1,579

I haven't received a text verification code either. I've tried on multiple days, from my pc and my phone. Please help.

Moderator
Avery O Moderator Member Since: Nov 23, 2015
156 of 1,579

Hi Ahnaf, 


A member of the Customer Support Team will reach out to you to assist you with your phone verification.


-Avery
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Active Member
Alison Z Member Since: Nov 8, 2018
157 of 1,579

No matter how many times I submit my phone number (it's the correct, US number), I'm not receiving any texts/verification codes.

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Moderator
Goran V Moderator Member Since: Mar 24, 2017
158 of 1,579

Hi Alison,

 

One of our team members will reach out to you via ticket and assist you further with the verification code, thank you.


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Active Member
Kathryn P Member Since: Dec 2, 2018
159 of 1,579

Hi Goran, I have the same issue. I click and click and never get a text verification code which is preventing me from getting into my account. Thank you. 

Moderator
Avery O Moderator Member Since: Nov 23, 2015
160 of 1,579

Hi Kathryn, 

A member of the Customer Support Team will reach out to you to assist you with your phone verification. 


-Avery
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