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Re: I didn't receive a text message verification code

Moderator
Avery O Moderator Member Since: Nov 23, 2015
101 of 978

Hi Logan, 


The Customer Support Team will assist you with your phone verification directly througn an email ticket. 


-Avery
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Active Member
Mario Robert D Member Since: Sep 2, 2018
102 of 978

Hello,

I would also like to report I am unable to further verify my profile and use the platform as my US number is not working, it has been working with other sources though.

Please contact me as soon as possible.

 

Thanks

Mario R. D.

Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
103 of 978

Hi Mario,

 

One of our customer support agents will reach out to you via email to assist you further with verifying your contact information. Thanks!


-Joanne
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Active Member
Tam N Member Since: Sep 6, 2018
104 of 978

I am not receiving my verification code either.

Moderator
Valeria K Moderator Member Since: Mar 6, 2014
105 of 978

Hi Tam,

 

We'll have one of our agents reach out to you and assist you with the verification.

 

Thanks!

~ Valeria
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Highlighted
Active Member
Ilayda E Member Since: Nov 16, 2018
106 of 978

Hi,

Could you please help me with the same issue.

Community Guru
Jo-An B Member Since: Aug 2, 2016
107 of 978

Hi Ilayda,

We'll have one of our agents reach out to you and assist you with the verification.

 

~ Jo-An

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Active Member
Daniel D Member Since: Nov 23, 2018
108 of 978

I have not recieved a verification code

Moderator
Valeria K Moderator Member Since: Mar 6, 2014
109 of 978

Hi Daniel,

 

One of our customer support agents will reach out to you and further assist you with verification.

Thanks!

~ Valeria
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Active Member
Paola A Member Since: Nov 11, 2018
110 of 978
Hi,
I haven’t received my text verification code. Can someone please help?
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