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Re: I didn't receive a text message verification code

Active Member
Alyssa S Member Since: Jun 25, 2018
121 of 992

Hi I am not recieving my code either. 

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
122 of 992

Hi Alyssa,

 

Someone from the team will reach out to assist you directly regarding this issue! Thank you!

~ Bojan
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Active Member
Molly T Member Since: Aug 22, 2018
123 of 992

Hello,

 

I am in the process of creating my profile and it asks me to verify my phone number. I am entering the correct number but not receiving the text. I tried this with my laptop and my phone and same result. Please provide assistance.

 

Thank you

Moderator
Goran V Moderator Member Since: Mar 24, 2017
124 of 992

Hi Molly,


One of our team members will reach out to you via ticket and assist you further. You can access your tickets on this Link, if you need further help let me know. Thank you.


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Active Member
Michael D Member Since: Nov 11, 2018
125 of 992

I'm having the same problem others have reported - please advise.

Community Guru
Jo-An B Member Since: Aug 2, 2016
126 of 992

Hi Michael,

We followed up with the team and they will update you directly via a support ticket regarding the status of your account.

~ Jo-An

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Active Member
Tyler S Member Since: Nov 21, 2018
127 of 992

I'm having this issue as well, I believe I've waited a few hours and still no code. Can someone help? 

Highlighted
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
128 of 992

Hi Tyler,

 

We'll have one of our team members reach out to you directly and assist you with your phone verification process, thank you for reaching out to us.

~ Bojan
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Active Member
Joshua T Member Since: Dec 7, 2018
129 of 992

Hi

I, also, didn't receive a verification text.

It's been a few hours already.

 

Community Guru
Jo-An B Member Since: Aug 2, 2016
130 of 992

Hi Joshua,

A member of the Customer Support Team will reach out to you to assist you further. 

~ Jo-An

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