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Re: verify phone number

Active Member
Kelsy K Member Since: Oct 31, 2018
241 of 1,003

Hi! I am having the same issue. I've tried clearing my browsers but it seems like I cant even click the green button, let alone get a text message. Please advise. Thanks!

Moderator
Avery O Moderator Member Since: Nov 23, 2015
242 of 1,003

Hi Kelsy, 

A member of the Customer Support Team reached out to you to assist you further.


-Avery
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Active Member
Mark G Member Since: Nov 24, 2018
243 of 1,003
Hello! I am having the same issue as many others here. I am in the application process and when I input my phone number for verification nothing happens and the button doesn't register anything. Please advise!
Active Member
Jawara H Member Since: Dec 8, 2018
244 of 1,003

Hello, Avery,
I think I'm having an issue with verfication I'm also using a number that has an out of state area code

Active Member
Christopher C Member Since: Nov 24, 2018
245 of 1,003

I cannot verify my phone number. When I click to verify nothing happens

Active Member
Chris D Member Since: Nov 24, 2018
246 of 1,003

I can't verify mine either, when i click the button to verify, nothing happens. I've tried multiple browsers and even mobile browsers and it still doesn't work

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Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
247 of 1,003

Hi Christopher and Mark,

 

We're sorry to hear that you are having trouble completing the phone verification process. One of our customer support agents will reach out to you via email directly to assist you further, thank you!


-Joanne
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Active Member
Alexander C Member Since: Dec 8, 2018
248 of 1,003

Hello,

Also experiencing issues with the verify phone number not responding. Tried multiple browsers and computers.

Moderator
Avery O Moderator Member Since: Nov 23, 2015
249 of 1,003

Hi Alexander, and Jawara, 


I've shared your account information with the Customer Support Team and they will reach out to you both to assist you with your verification.


-Avery
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Active Member
Srishti M Member Since: Dec 10, 2018
250 of 1,003

Hello!

 

I am facing the same issue. I have tried using different browsers but the problem persists. I'm not receiving any text message to verify my number. 

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