I have already entered the code to verify my phone number and when I try to complete my profile, a pop up screen asks for my phone number again to verify it but it gets stuck when I enter it, and "Verify phone number" is not working, thus I am unable to complete my profile. Please help. Thank you.
Hi, I have tried verifying my profile at least 10 times. The text with the verification code has never come through to my phone. The phone number is right, so I don't know what the problem is.
Can someone help me?
Thank you for reaching out to us, Rattan and Ronnie.
I've escalated your account information to our support team. One of our agents will reach out to you directly to assist you with your phone verification processes.
I have filled out my application and when I get to the verify phone number section, I am unable to send a verification. The phone number is correct and I press the button but no text is sent. I have tried in both chrome and firefox, deleted cache and cookies etc... and it still fails to register. Any official help would be greatly appreciated!