Phone verification

[Chris D]

I can't verify mine either, when i click the button to verify, nothing happens. I've tried multiple browsers and even mobile browsers and it still doesn't work

[Joanne Marie P]

Hi Christopher and Mark,

We're sorry to hear that you are having trouble completing the phone verification process. One of our customer support agents will reach out to you via email directly to assist you further, thank you!

[Alexander C]

Hello,

Also experiencing issues with the verify phone number not responding. Tried multiple browsers and computers.

[Avery O]

Hi Alexander, and Jawara, 

I've shared your account information with the Customer Support Team and they will reach out to you both to assist you with your verification.

[Srishti M]

Hello!

I am facing the same issue. I have tried using different browsers but the problem persists. I'm not receiving any text message to verify my number. 

[Avery O]

Hi Shrishti, 

I'll go ahead and share your account information with the Customer Support Team so that they can assist you further.

[Lucia D]

Hi - can you also please share my account with the Customer Support Team?  (I was the original post) than you.

[Lucia D]

I have already entered the code to verify my phone number and when I try to complete my profile, a pop up screen asks for my phone number again to verify it but it gets stuck when I enter it, and "Verify phone number" is not working, thus I am unable to complete my profile.  Please help.  Thank you.

[Bojan S]

Hi Lucia,

We'll have one of our team members reach out to you directly and assist you further with your phone verification process, thank you.

[Sandi H]

Hi, I have tried verifying my profile at least 10 times. The text with the verification code has never come through to my phone. The phone number is right, so I don't know what the problem is. 

Can someone help me?