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Phone verification

majumdar-srishti
Active Member
Srishti M Member Since: Dec 10, 2018
371 of 2,969

Hello!

 

I am facing the same issue. I have tried using different browsers but the problem persists. I'm not receiving any text message to verify my number. 

aocumen
Moderator
Avery O Moderator Member Since: Nov 23, 2015
372 of 2,969

Hi Shrishti, 

I'll go ahead and share your account information with the Customer Support Team so that they can assist you further.


-Avery
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luciadegiovanni
Active Member
Lucia D Member Since: Dec 12, 2018
373 of 2,969

Hi - can you also please share my account with the Customer Support Team?  (I was the original post) than you.

luciadegiovanni
Active Member
Lucia D Member Since: Dec 12, 2018
374 of 2,969

I have already entered the code to verify my phone number and when I try to complete my profile, a pop up screen asks for my phone number again to verify it but it gets stuck when I enter it, and "Verify phone number" is not working, thus I am unable to complete my profile.  Please help.  Thank you.

bstojadinovic
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
375 of 2,969

Hi Lucia,

 

We'll have one of our team members reach out to you directly and assist you further with your phone verification process, thank you.


~ Bojan
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sandih
Active Member
Sandi H Member Since: Dec 17, 2018
376 of 2,969

Hi, I have tried verifying my profile at least 10 times. The text with the verification code has never come through to my phone. The phone number is right, so I don't know what the problem is. 

 

Can someone help me?

bstojadinovic
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
377 of 2,969

Hi Sandi,

 

One of our team members will reach out to you directly and assist you further with your phone verification process, thank you.


~ Bojan
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rattan-
Active Member
Pawan k Member Since: Feb 10, 2020
378 of 2,969

I tried multiple times but not geting code in my phone. so can you please help / verify.

bstojadinovic
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
379 of 2,969

Thank you for reaching out to us, Rattan and Ronnie.

 

I've escalated your account information to our support team. One of our agents will reach out to you directly to assist you with your phone verification processes.


~ Bojan
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justin_3d
Active Member
Justin A Member Since: Dec 20, 2018
380 of 2,969

Hello, 

 

I have filled out my application and when I get to the verify phone number section, I am unable to send a verification. The phone number is correct and I press the button but no text is sent. I have tried in both chrome and firefox, deleted cache and cookies etc... and it still fails to register. Any official help would be greatly appreciated!