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No US Phone Number to Verify

Active Member
Jessica W Member Since: Jan 16, 2019
361 of 1,475

 To any UpWork staff.. please remove me immediately from your databases, and from this perpetual loop of emails regarding this support issue.. the fact that THIS many people have had a problem with your verification code lets me know that it wasnt a one-off thing when it happened to me, and the fact that it is such an ongoing and regular problem, and you havent fixed it, confirmed my suspicions that your verification and requests for so much unneded information is for the purpose of selling our data.. i have no trust for your organization, I dont wish to continue to recieve these "notificiation emails" every time someone else posts that they cant get their verification to work, and i dont give you my permission to use ANY of the data or information you collected from me on the membership that i never finalized, for ANY purpose... and if you were a legitimate organization, there would be a way to contact you about this issue other than on this stupid blog. 

 

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
362 of 1,475

Hi Jessica,

 

Sorry about the frustration this has caused you. It looks like you subscribed to this thread and were receiving updates about it. We have unsubscribed you from the thread. We require users to complete verification for trust and security reasons as we need to make sure the information they are providing on their Upwork account is accurate. Any information we collect during the verification is securely processed according to the Privacy Policy. We see our team reached out to you earlier via a support ticket. Please, let us know if you'd like to complete the process or close your account on Upwork.

~ Bojan
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Active Member
Gahee L Member Since: Jan 28, 2019
363 of 1,475

Hi there, I'm having the same problem. It will be great if a moderator could help me with this Smiley Happy Thank you!

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
364 of 1,475

Hi Gahee,

 

We'll have one of our team mebers reach out to you directly and assist you further with your phone verification process, thank you for reaching out to us. 

~ Bojan
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Active Member
Huihui C Member Since: Dec 21, 2018
365 of 1,475

I am unable to verify any phone number because Upwork does not have a voice verification option, and my Skype number does not recieve SMS. My husband is in the Military so we do not have normal phone services due to moving around often. What are my options for verifying my account? I cannot complete my profile without verification. Thank you in advance!

Community Guru
Jo-An B Member Since: Aug 2, 2016
366 of 1,475

Hi Huihui,

We followed up with the team and they will update you directly via a support ticket regarding phone verification. Thanks.

~ Jo-An

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Active Member
Erika P Member Since: Jan 28, 2019
367 of 1,475

Hi!

I am having the same issues as stated above.  I am not in the military but I am currently living in Spain for 2 months and my US phone number is not active.  Can you help me verify my account?

 

Thanks!

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
368 of 1,475

Hi Erika,

 

We'll have one of our team members reach out to you directly and assist you further with your concern, thank you for reaching out to us. 

~ Bojan
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Active Member
Robert H Member Since: Jan 29, 2019
369 of 1,475

Same problem here..  US address for tax purposes, but no US phone number as I live abroad.   Cannot verify my foreign number.   Direct assistance appreciated.  Thank you!  

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
370 of 1,475

Hi Robert,

 

We'll have one of our agents reach out to you shortly and assist you further with your phone verification process, thank you for reaching out to us.

~ Bojan
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