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No US Phone Number to Verify

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Active Member
Huihui C Member Since: Dec 21, 2018
391 of 1,744

I am unable to verify any phone number because Upwork does not have a voice verification option, and my Skype number does not recieve SMS. My husband is in the Military so we do not have normal phone services due to moving around often. What are my options for verifying my account? I cannot complete my profile without verification. Thank you in advance!

Community Guru
Jo-An B Member Since: Aug 2, 2016
392 of 1,744

Hi Huihui,

We followed up with the team and they will update you directly via a support ticket regarding phone verification. Thanks.

~ Jo-An

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Active Member
Erika P Member Since: Jan 28, 2019
393 of 1,744

Hi!

I am having the same issues as stated above.  I am not in the military but I am currently living in Spain for 2 months and my US phone number is not active.  Can you help me verify my account?

 

Thanks!

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
394 of 1,744

Hi Erika,

 

We'll have one of our team members reach out to you directly and assist you further with your concern, thank you for reaching out to us. 

~ Bojan
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Active Member
Robert H Member Since: Jan 29, 2019
395 of 1,744

Same problem here..  US address for tax purposes, but no US phone number as I live abroad.   Cannot verify my foreign number.   Direct assistance appreciated.  Thank you!  

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
396 of 1,744

Hi Robert,

 

We'll have one of our agents reach out to you shortly and assist you further with your phone verification process, thank you for reaching out to us.

~ Bojan
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Active Member
Merissa F Member Since: Feb 1, 2019
397 of 1,744

Hi there, 

 

I am also having this problem - it has been a few days. Can someone please contact me as well?

 

Thank you!

Moderator
Goran V Moderator Member Since: Mar 24, 2017
398 of 1,744

Hi Merissa,

 

One of our team members will reach out to you directly via ticket and assist you further with verifying your phone number, thank you.


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Active Member
Andreas W Member Since: Feb 1, 2019
399 of 1,744

Hello,

I am encountering the same problem> I have deleted my cookies and caches, and tried to use a different browser. Nothing has worked thus far. Could you please help me so that I can finish my profile?

Thanks

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
400 of 1,744

Hi Andreas,

 

One of our team members will reach out to you shortly and assist you further with your phone verification process, thank you for reaching out to us. 

~ Bojan
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