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Re: 5-Digit Verification Code

Community Leader
Felix M Member Since: Dec 9, 2017
241 of 683

Hi Tabitha,

 

Thanks for sharing your concern.

 

A member of our team will contact you via email to further assist you.

 


Felix
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Active Member
Marlo L Member Since: Dec 24, 2018
242 of 683
I am having trouble getting the verification code, it is not registering with server or something. Can code be emailed instead?
Moderator
Avery O Moderator Member Since: Nov 23, 2015
243 of 683

Hi Marlo, 


A member the Customer Support Team will reach out to you to assist you with your issue.


-Avery
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Active Member
Trina H Member Since: Apr 22, 2018
244 of 683

Having the same issue, please reach out to help!

Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
245 of 683

Hi Trina,

 

I'm sorry to hear that you're having trouble with the phone verification process. Someone from our team will reach out to assist you directly. Thank you so much for your patience.


-Joanne
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Active Member
Mojtaba G Member Since: May 17, 2018
246 of 683

Me too

Community Guru
Ryan C Member Since: Feb 3, 2017
247 of 683

Hello Mojtaba,

 

I have escalated your concern. One of our representatives will get in touch with you shortly. Thank you.


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Active Member
Linda S Member Since: Jul 11, 2018
248 of 683

Hello! Robot Very Happy

 

I am currently experiencing the same situation. I've tried several times on a working cell phone, and still no code.

 

Any help will be appreciated. Robot Happy

 

Thank you! Smiley Very Happy

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
249 of 683

Hi L,

 

I have escalated your concern to our team and one of our team members will reach out to you and assist you directly, thank you!

~ Bojan
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Active Member
Megan C Member Since: Jul 11, 2018
250 of 683

Hi! I too am experiencing this problem. Thanks!

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