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Re: Can't verify phone number signing up

Active Member
Linda S Member Since: Jul 11, 2018
271 of 987

Hello! Robot Very Happy

 

I am currently experiencing the same situation. I've tried several times on a working cell phone, and still no code.

 

Any help will be appreciated. Robot Happy

 

Thank you! Smiley Very Happy

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
272 of 987

Hi L,

 

I have escalated your concern to our team and one of our team members will reach out to you and assist you directly, thank you!

~ Bojan
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Active Member
Megan C Member Since: Jul 11, 2018
273 of 987

Hi! I too am experiencing this problem. Thanks!

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
274 of 987

Hi Megan,

 

One of our team members will reach out to you directly and assist you further, thank you!

~ Bojan
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Active Member
Sandy G Member Since: Jul 14, 2018
275 of 987

Hi, I am currently experiencing the same problem.

Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
276 of 987

Hi Sandy,

 

I'm sorry for the trouble. A member of our team will reach out to assist you with this issue via email. Thank you!


-Joanne
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Active Member
Zachary G Member Since: Jul 25, 2018
277 of 987

I am having the same problem

Community Guru
Ryan C Member Since: Feb 3, 2017
278 of 987

Hello Zachary,

 

I have escalated your concern with the team. One of our team representatives will reach out to you shortly. Please check your email inbox or check directly here.

 

Thank you.


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Active Member
Riku Y Member Since: Dec 25, 2018
279 of 987

I am signing up and I am at the stage where it asks, "next, you'll be asked to verify your phone number for added security." I click "continue" and then I enter my phone number, but when I click "verify phone number" nothing happens. I have tried clearing cookies, tried 3 different browsers and 3 different devices, but nothing is working. Can somebody help me?

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Moderator
Avery O Moderator Member Since: Nov 23, 2015
280 of 987

Hi Riku, 

 

I've shared your account information with the Customer Support Team and they will reach out to you to assist you with your issue.


-Avery
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