Can't verify phone number signing up

[Joanne Marie P]

Hi Sandy,

I'm sorry for the trouble. A member of our team will reach out to assist you with this issue via email. Thank you!

[Zachary G]

I am having the same problem

[Ryan C]

Hello Zachary,

I have escalated your concern with the team. One of our team representatives will reach out to you shortly. Please check your email inbox or check directly here.

Thank you.

[Riku Y]

I am signing up and I am at the stage where it asks, "next, you'll be asked to verify your phone number for added security." I click "continue" and then I enter my phone number, but when I click "verify phone number" nothing happens. I have tried clearing cookies, tried 3 different browsers and 3 different devices, but nothing is working. Can somebody help me?

[Avery O]

Hi Riku, 

I've shared your account information with the Customer Support Team and they will reach out to you to assist you with your issue.

[Tammy M]

I pushed the verify phone number button and keep receing message in red "

You failed to verify this phone number. Please provide a different number."

. Will someone from the admin team please contact me. 

I have already tried a different broswer before and cleared the cookies on this one (Chrome), as well as re-entering my phone number, and nothing worked. I still have not received a verification text. I know I am receiving text messages from other sources though.

[Bojan S]

Hi Tammy,

We'll have one of our agents reach out to you directly via support ticket and assist you further with your phone verification process, thank you.

[Ron M]

Hello,

 I'm trying to set up a Freelancer account but when asked to verify my phone number I never do receive a verification code text (5-digit code). 

Thanks

Ron **Edited for community guidelines**

[Bojan S]

Hi Ron,

We'll have one of our agents reach out to you directly and assist you further with your phone verification process, thank you.

[Ron M]

Thanks Bojan for your reply. I look forward to working with one of your agents soon.

Ron