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Re: I didn't receive a text message verification code

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
291 of 982

Hi Stephanie,

 

I've shared your concern with our team and one of our agents will reach out to you directly to assist you further with your phone verification process. Thank you.

~ Bojan
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Active Member
Jezreel L Member Since: Dec 30, 2018
292 of 982

I'm having the exact same issue when trying to complete my profile; I'm on Chrome and have tried other browsers, and am also entering it in the format suggested on the thread, but have not received any text messages.  Please help, thanks!

Community Guru
Jo-An B Member Since: Aug 2, 2016
293 of 982

Hi Jezreel,

One of our agents will reach out to you directly to assist you further with your phone verification process. Thank you.

~ Jo-An

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Active Member
Eduardo M Member Since: Dec 31, 2018
294 of 982

 Hello, I am not receiving phone verification code.

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
295 of 982

Hi Eduardo,

 

We'll have one of our team members reach out to you via support ticket and assist you directly with your phone verification process, thank you.

~ Bojan
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Active Member
Eduardo M Member Since: Dec 31, 2018
296 of 982

Hello, I signed up today but I haven't recieved the phone verification text and can't procceed with creating my profile.

Active Member
Jessica N Member Since: Jan 5, 2019
297 of 982

Hi  - I am having the same issue. I did try different browsers and cleared my cookies/history.

 

The button to verify the phone number is not working. 

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
298 of 982

Thank you for reaching out to us, Jessica. One of our team members will reach out to you directly and assist you with your phone verification process.

~ Bojan
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Active Member
Jillian D Member Since: Dec 29, 2018
299 of 982
Hi Jessica,

Thank you for your assistance, but I received my code a few hours after I
signed up. Thank you anyways, but I no longer need your assistance.

Thank you for your help!
Active Member
Korey B Member Since: Jan 7, 2019
300 of 982

Hi Upwork Team,

 

During account creation, I am receiving a message stating I failed to verify the phone number being used and to try a different phone number. I keep trying different numbers but receive the same message. 

 

Please advise on how I can verify the account. 

 

Thanks!

 

 

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