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Re: I didn't receive a text message verification code

Active Member
Jillian D Member Since: Dec 29, 2018
291 of 990

Hi, I am also trying to join Upwork but I am not receiving a code after entering my number into the prompt. I waited for a while but I never received a code. Is there anyway I can get in contact with support so I can get that resolved?

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
292 of 990

Hi Jillian,

 

One of our team members will reach out to you directly and assist you further with your phone verification process. Thank you for reaching out to us.

~ Bojan
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Active Member
Jillian D Member Since: Dec 29, 2018
293 of 990
Hi there,

I just received a text verification code, thank you for your assistance!
Thanks,
Jillian Daniels
Active Member
Stephanie E Member Since: Dec 30, 2018
294 of 990
I am experiencing the same issue. I have tried clearing out my browser and tried different internet browsers, but nothing happens after I enter my telephone number and click the green “Verify Phone Number” button. Any support would be greatly appreciated so that I can complete my profile.
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
295 of 990

Hi Stephanie,

 

I've shared your concern with our team and one of our agents will reach out to you directly to assist you further with your phone verification process. Thank you.

~ Bojan
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Active Member
Jezreel L Member Since: Dec 30, 2018
296 of 990

I'm having the exact same issue when trying to complete my profile; I'm on Chrome and have tried other browsers, and am also entering it in the format suggested on the thread, but have not received any text messages.  Please help, thanks!

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Community Guru
Jo-An B Member Since: Aug 2, 2016
297 of 990

Hi Jezreel,

One of our agents will reach out to you directly to assist you further with your phone verification process. Thank you.

~ Jo-An

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Active Member
Eduardo M Member Since: Dec 31, 2018
298 of 990

 Hello, I am not receiving phone verification code.

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
299 of 990

Hi Eduardo,

 

We'll have one of our team members reach out to you via support ticket and assist you directly with your phone verification process, thank you.

~ Bojan
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Active Member
Eduardo M Member Since: Dec 31, 2018
300 of 990

Hello, I signed up today but I haven't recieved the phone verification text and can't procceed with creating my profile.

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