I didn't receive a text message verification code

[Bojan S]

Hi Marko,

Thank you for reaching out to us. We'll have one of our agents reach out to you directly and assist you further with phone verification process. 

[Kenya H]

Hello,

Unfortunately I am having similar problems with receiving a verification text message.

[Goran V]

Hi Kenya,

I just checked your account and I can see that you have successfully verified your phone number, if further help is needed let me know. Thank you.

[Matthew N]

Im unable to verify my phone number. I get the error message:

" You failed to verify this phone number. Please provide a different number."

a proper US mobile phone number is being used. 

[Bojan S]

Hi Matthew,

One of our team members will reach out to you directly and assist you further with your phone verification process. Thank you for reaching out to us.

[Maurita C]

I have just singed up, filled up the forms but I am stuck cause I did not receive the code to verify my phone number. Please help!!

[Bojan S]

Hi Maurita,

I checked this for you and it looks like your phone number was successfully verified. Could you please clear your cache and cookies and/or try to use a different browser to log in to your account and check if the issue persists after this. Please let us know if it does and our team will assist you further. Thank you.

[Tyler S]

Hello!

I am also having an issue where I input my phone number into the field and press "verify phone number" and nothing is happening. 

If someone could assist me as well, that would be tremendous. 

Thank you in advance

Tyler

[Avery O]

Hi Narcisa, 

I have followed this up with the team reviewing your case. I apologise for the delay. 

[Alina K]

I am unable to verify my number. I tried 2 numbers but didnt recevie any text. Can you please call on my number instead to verify it.