Issue with Phone Verification

[Bojan S]

Hi Nicole St John,

We'll have one of our team members reach out to you directly and assist you with the phone verification process, thank you.

[Nicole St John H]

Thank you so much!

[Lauren D]

I am trying to complete my profile and the text phone verification process is not working. I tried a different browser as well as clearing the cookies on my computer and it still isn't working. I can't move forward with completing my profile until this step is complete, please help.

[Avery O]

Hi Lauren, 

A member of the Customer Support Team will reach out to you to assist you with your phone verification.

[Jenna A]

Can someone help me with my account setup? I have entered my phone number to be sent a verification code and I haven't received the code as of yet.

[Bojan S]

Hi Jenna,

We'll have one of our team members reach out directly to you and assist further with your phone verification process, thank you for reaching out to us.

[Leah B]

Hello, 

I am currently using a non american phone number and living outside of the US however I am a US citizen/having working rights in US. Can someone please help me verify my phone number so I can start working with Upwork?

Thank you 

[Bojan S]

Hi Leah,

We'll have one of our agents reach out to you via support ticket to assist you with your phone verification process.

Thank you for reaching out to us. 

[Dylan C]

I have already tried a different browser and cleared my primary browser's cache/cookies.

I started making my profile around two years ago and never followed through after finding work elsewhere. I wonder if my profile has become inactive for too long and as a result does not have access to submit a completed profile?

[Bojan S]

Hi Dylan,

We'll have one of our team members reach out to you directly and assist you further with your phone verification issue, thank you for reaching out to us.