Text verification code

[Avery O]

Hi Alina, 

The Customer Support Team will reach out to you to assist you with your phone verification.

[Nicole St John H]

Hi All,

I'm having issues verifying my phone number to complete my profile. I've tried multiple times over the course of a few weeks, and and clicking the button to send the verification code never does anything. I've also already completed the 2-step authorization, which includes verifying my phone number, but for a different purpose I guess. 

Help bot told me to open a help ticket, which I cant seem to find the prompt for. Would like to get this resovled in the near future so that my profile can begin to be reviewed for work. 

Thanks,

Nicole

[Bojan S]

Hi Nicole St John,

We'll have one of our team members reach out to you directly and assist you with the phone verification process, thank you.

[Nicole St John H]

Thank you so much!

[Lauren D]

I am trying to complete my profile and the text phone verification process is not working. I tried a different browser as well as clearing the cookies on my computer and it still isn't working. I can't move forward with completing my profile until this step is complete, please help.

[Avery O]

Hi Lauren, 

A member of the Customer Support Team will reach out to you to assist you with your phone verification.

[Jenna A]

Can someone help me with my account setup? I have entered my phone number to be sent a verification code and I haven't received the code as of yet.

[Bojan S]

Hi Jenna,

We'll have one of our team members reach out directly to you and assist further with your phone verification process, thank you for reaching out to us.

[Leah B]

Hello, 

I am currently using a non american phone number and living outside of the US however I am a US citizen/having working rights in US. Can someone please help me verify my phone number so I can start working with Upwork?

Thank you 

[Bojan S]

Hi Leah,

We'll have one of our agents reach out to you via support ticket to assist you with your phone verification process.

Thank you for reaching out to us.